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Customer reviews of CARHUB

At CARHUB we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 41 customer reviews

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  • 5


    By Julie A on 04 May 2022 | Purchase not verified

    These Guys have worked hard to build a great honest reliable reputation. There customer service is above and beyond, they are the best. Will always go to them, it's peace of mind, to ensure me and my Family are safe. Keep up the good work, and Many Thanks Julie

  • 5

    By Anonymous on 16 September 2021 | Purchase not verified

    Bought an Astra last year and had to wait around 3 weeks for it to be ready because of an issue with power steering. Had its MOT this year and the garage confirmed the power steering pump put in was a cheap, worn pump that would only just get it through its previous MOT. Also rear passenger side door couldn't open which would also fail it's MOT. Paid full price for the vehicle and not even after a year of having it I'm having to get another. Awful.

  • 5

    Purchase of Corsa in June 2021

    By Carolyn E on 10 September 2021 | Purchase not verified

    Jason from the Bristol branch resolved any concerns we had and the car is all good, thank you Jason for going the extra mile :)

  • 5


    By Hayley R on 16 July 2021 | Purchase not verified

    Went to Carhub with my dad to buy my first car. I brought a ci didn’t really no what sort of car I wanted but the salesman Jason explain what cars would be cheap on insurance for me. So would just like to say a big thank you for making my experience really easy

    Reply from CARHUB on 16/07/21

    Thank you for your review. I am glad to hear that you are enjoying your new car.

  • 5

    Very helpful

    By Karen W on 15 July 2021 | Purchase not verified

    I came to look at a Peugeot but after looking at there extensive stock I purchased a Fiesta. I was felt the sales person was very helpful and spent quite some time showing me around many cars within my criteria.

    Reply from CARHUB on 16/07/21

    Thank you for your feedback, we are glad you are now enjoying your new car.

  • 5

    Horrendous dealership - avoid at all costs.

    By M P on 17 June 2021 | Purchase not verified

    Absolutely horrendous dealership, AVOID AT ALL COSTS. I bought a car which broke down 1 day after purchase - the brake pipe completely corroded through and the dealership had put an MOT on just 2 days before. Multiple mechanics I have taken it to are appalled that the car was sold in such a dangerous and absurd condition, let alone the fact it passed an MOT. They ignore my phone calls, hang up on me and have ignored all of my email correspondence. I am having to start actions through Citizen's Advice which looks as though I will be taking them to court. I have also contacted the DVSA to appeal the MOT in the hope the dealer and garage will never be able to operate such awful business again. I also have a 12 month warranty with the vehicle but the staff refuse to acknowledge this. Absurd.

  • 5

    Misleading advertisement on damaged cars

    By Kieran W on 28 May 2021 | Purchase not verified

    Upon arrival we weren't greeted by a staff member, more a quick passing hello. Approached the car we were interested and got a "it's open if you want to look inside". After looking inside the vehicle it was clearly in much worse condition than shown in the advert. Seriously damaged driver's seat which was conveniently left out of the description and wheel and pain damage all around the vehicle. We took a quick walk around to look at other vehicles, many of which were scratched up and damaged but sneakily hidden at the back of the forecourt behind other cars in better condition. Be very careful when looking at what you think is a car in decent condition. Could have at least been approached and asked if we needed any help but staff were clearly too busy. Not impressed and will not be back.

    Reply from CARHUB on 29/05/21

    Hi, Many thanks for your feedback be it negative, i am the person that answered your emails and i am the person that said " the car is open if you would like to have a look inside" i always take the relaxed approach with all customers as most if not all customers do not like to be hounded when they arrive, this is something i have taken with my 21 years experience in sales, if you wanted me to follow you around i would have been more than happy to have done so, maybe you could have asked me whilst i said the car was open ?also Photos of car will never show the true description of a car and you are more than welcome to ask questions prior to coming to see if the car would meet your very high requirements for a 9 year old car, we sell second hand cars not new ones and no car will be in perfect condition, at the same time i hope you have found what you were looking for and found the level of service you required, Thanks again James (Manager)

  • 5

    Good customer service

    By sarah C on 19 November 2020 | Purchase not verified

    Lovely people to deal with and very helpful. Good value for money too. We are very happy with our purchase

    Reply from CARHUB on 19/11/20

    Hi, Many thanks for taking the time to leave us some lovely feedback, we really appreciate it, we hope your son enjoys his new car and hope to see you again one day, Many thanks from all at Car Hub

  • 5

    Good Aftercare

    By Sue B on 12 November 2020 | Purchase not verified

    rought a Toyota Aygo here about 1 month ago. After about a week I noticed a couple of things which need to be address. I called and spoke to James who happily talked me through it and arrange for me to bring the car back in to be checked over, giving me the piece of mind i felt I needed.

    Reply from CARHUB on 12/11/20

    hi there, many thanks for taking the time to leave us feedback , we hope you like your new car, Thanks again Car Hub Bristol

  • 5

    Great Service

    By Hayley C on 11 November 2020 | Purchase not verified

    Bought our sons first car from Carhub. Fantastic attentive service. They were very knowledgeable about the insurance and road tax for first time drivers.

    Reply from CARHUB on 11/11/20

    Many thanks for your feedback, we really hope your son enjoys his present and looks after it, Thanks again Car Hub Bristol


0117 3292350

Opening times

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 09:00 - 17:00
Sunday 10:00 - 15:00